News Articles

Connecting Webster

Redesign of Connections Internal Portal in Spring 2021

November 11, 2020

The Informational Technology Team is happy to announce that Webster University will transition to a new portal in the Spring of 2021. This will be a redesign of our existing portal, Connections. The new portal aims to facilitate communication, collaboration, and information sharing, and will host much of the inward-facing information that currently lives on the external site.

tags: academics, faculty, online learning, webster today, students, information technology


Zoom Now Under Webster's Acceptable Use Policy

November 05, 2020

Zoom has rapidly become a critical technology for Webster students and employees in our shift to virtual/hybrid learning activities and remote operations. While we are glad to see that Zoom is being used across the Webster community, please be mindful that the use of available videoconferencing technologies, including Zoom and Microsoft Teams, is subject to both the Acceptable Use Policy of the University as well as the Acceptable Use Policy of the service providers.

tags: academics, faculty, webster today, information technology, online learning, faculty

Zoom 101

Zoom 101: Security Features for Zoom Meetings

September 29, 2020

Please join the Informational Technology team on Oct. 1, Oct. 2 or Oct. 5 for a special session where we will provide an overview of security features available for Zoom meetings. Attending a session is strongly encouraged for anyone who hosts or may host a meeting with participants outside of Webster University, including vendors. Attending this session will allow you to become familiar with Zoom security settings that can help you limit and react to any possible meeting disruptions.

tags: faculty, information technology, online learning, webster today


WebEx Platform at Webster Expires on Oct. 5

September 02, 2020

As announced previously, the University’s contract with Cisco for the WebEx platform will expire on Oct. 5, 2020. WebEx is being replaced by Zoom, which is now available to students, faculty and staff. If you are still utilizing the WebEx platform, there are a number of important action items you should take as soon as possible.

tags: faculty, information technology, webster today

Webster Information Technology

Accessing WorldClassRoom, Email without Connections

August 24, 2020

Several third-party providers experienced network/system issues this morning. While most have been restored, the vendor that supports Webster's Connections portal is still experiencing issues. In the meantime, to access WorldClassRoom without using Connections, log on directly through To access email without using Connections, log into the Office 365 portal at with your full Webster email address and credentials.

tags: academics, students, information technology, faculty, webster today


Information Technology Announces Beta Launch for Zoom

August 05, 2020

The Information Technology department recently announced that Webster University will launch Zoom as the new web conferencing solution. We have worked hard to make sure this option is available to you for the Fall 2020 semester. The Information Technology department is excited to announce a beta launch for faculty and staff, and access is now available. During this beta launch period, support will be limited and is intended to collect some early feedback on faculty and staff experience with the tool.

tags: academics, employee news, faculty, webster today, information technology, online learning, extended campus, global


Webster University Signs Agreement For Institutional License with Zoom

July 15, 2020

Webster University is excited to announce to have signed an agreement for an institutional license with Zoom to become the university’s primary web conferencing solution. Recommended by a sub-committee of the CIO Council with a focus on teaching and learning, Zoom was selected for the anticipated benefits for our student, faculty and staff community.

tags: academics, webster today, information technology, online learning, employee news, extended campus, faculty, global


Message from Webster IT: Recent email scams

April 27, 2020

With the shift to remote operations, there has been an increase in phishing and email scams globally. Webster University Information Technology would like to remind all faculty, staff and students to be extremely cautious in with email communications. The latest scam distributed this week is the popular “Are you available”/Gift Card email scam. If you are ever unsure of the legitimacy of an email, or if you have replied to a phish/scam, please contact the Service Desk as soon as possible for further assistance.

tags: employee news, faculty, webster life, webster today, students, information technology


IT Offers Training in Microsoft Teams and Jabber

April 13, 2020

Information Technology will be hosting two webinar training sessions for faculty and staff: learn how to set up meetings and chats on Microsoft Teams (April 15) and how to navigate Jabber for conference calls or group chats (April 16). Registration is not required to attend, but is requested in order to gauge demand and interest.

tags: academics, employee news, faculty, webster life, webster today, information technology, online learning


IT Hosts One Hour Drop-In Sessions

March 30, 2020

Information Technology will be holding one-hour drop-in sessions via WebEx Monday, March 30 through Friday, April 3 at 9 a.m. and 3 p.m. for anyone who may have a question or need how-to assistance regarding working remotely. These sessions will not be topic-based and are instead meant for anyone needing to “drop in” to connect with Information Technology.

tags: academics, employee news, faculty, webster today, information technology, online learning


IT Wants to Hear Your Feedback On Help Sessions

March 26, 2020

The Information Technology team thanks everyone who attended one of their Information Technology Working Remotely Help Sessions that happened this past week. Now they want to hear back from those who attended the session via a brief survey. Your responses will help IT improve support and plan for additional sessions that may be of interest in the future.

tags: academics, employee news, faculty, online learning, webster today, information technology,