IT Service Management Portal Overview: Cherwell 101

Feb. 5, 2016

Network Maintenance Scheduled Jan. 6

Information Technology will hold two general sessions for faculty, staff and students about Webster’s IT Service Management Portal (Cherwell) in the Emerson Library Conference Room.

Topics will include how to submit a technology request, how to check on the status on an existing request, and more. This will be an excellent opportunity to brush up on your Cherwell knowledge and also to ask any questions you may have about the system.

The first session will be in-person only, scheduled Thursday, Feb. 11, from 11 a.m. to noon CST.

The second will be a WebEx session held Thursday, Feb. 11, from 3-4 p.m. CST. 

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