Reminder on Faculty Guidance for Incompletes

May. 8, 2017

Reminder on Faculty Guidance for Incompletes

Incompletes can affect students’ academic progress, course sequencing, persistence, and graduation. As faculty members prepare to submit Spring 2 grades, we, again, encourage faculty members and academic advisors to review the guidance regarding Incompletes and ensure that Incompletes are only being used in appropriate situations.

Click here for the full document providing guidance regarding Incompletes.

If the faculty of record intends to award an Incomplete, the faculty member must document the grade using an Incomplete Grade Form, which is available through the Connections Faculty Academic Services Tab. 

The best practices and guidance for using the Incomplete Grade Form are below:


Best Practice

Student biographical information

Electronic form will autofill this information

Student’s remaining requirements

No more than one or two remaining assignments with their due dates, deadlines, and grading criteria and course grading scale

Deadline for completion of requirements

Remaining coursework completion within one term or semester

Alternate grade

Grade student will have earned without the completion of the remaining requirements


When issuing an Incomplete, the faculty member must explicitly state the commitment of the student and the faculty member. The faculty of record is expected to grade submitted work and post a final grade, using a Change of Grade Form, in a timely manner.

Students should not be awarded Incompletes in lieu of earning failing grades. If the student stops attending but fails to withdraw properly, the faculty of record should assign a student’s earned grade and/or a WF, not an Incomplete. Incompletes should also not be awarded when faculty members have recommended students to the Plagiarism Prevention Program (PPP).

Please also note that, if a faculty member needs the student to have continued access to WorldClassRoom in order to complete the course and resolve the Incomplete, the faculty member must forward the confirmation email received after completing the electronic Incomplete Grade Form to to request that access.

By more closely monitoring Incompletes and their resolutions, Webster can help keep students on track to meet their academic goals. The Academic Resource Center (ARC) is tracking data to determine if collaborative efforts among the ARC, Academic Advising, and colleges and schools are helping students be more successful.

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