WebEx Platform at Webster Expires on Oct. 5

Sep. 2, 2020

WebEx Platform Expires on Oct. 5

As announced previously, the University’s contract with Cisco for the WebEx platform will expire on Oct. 5, 2020. WebEx Meetings and associated WebEx tools will be unavailable after Oct. 5. If you are still utilizing the WebEx platform, there are a number of important action items you should take as soon as possible:

Move meetings/classes from WebEx to Zoom

  • To allow yourself transition time for using a new platform, please move any meetings you have scheduled as much in advance of the Oct. 5 date as possible. Microsoft Teams remains available as an online meeting solution, however, it is limited to computer audio only. 

Inform your meeting participants about the change in platform and update invitations and web pages

  • Make sure to update any meeting invitations and posted announcements where you had WebEx meeting links to the new meeting links. Make sure to account for both one-time and recurring meetings.
  • Faculty should use the available Canvas and Zoom integration to create your course meeting times directly in Canvas. It is also important to update and/or remove any WebEx references or links on web pages or content/resources.

Download any saved recordings from WebEx

  • After signing in to WebEx, go to WebEx Meetings - Host a Meeting - My Recorded Meetings. Once you see your list of recorded meetings, go to the ... icon at the far right. Click on this and select Download to save these recordings to your computer.
  • The Online Learning Center has provided a web page with additional resources regarding downloading recordings, saving recordings to Office 365 and more. Recordings not downloaded cannot be recovered after Oct. 5. 

From WebEx to Zoom

WebEx is being replaced by Zoom, which is now available to students, faculty and staff at webster.edu/zoom. Zoom provides a robust cloud-based solution for audio and video conferencing, online meetings, breakout room options, chat and collaboration. We are excited to have this tool available for our community. There are a number of resources to help you become familiar with the Zoom platform, including: 

  • Webster’s Zoom Web Page: Getting started with Zoom, sign-in instructions, links to tutorials and training, privacy and security information and answers to frequently asked questions
  • Webster Knowledge Center for Faculty: Additional resources for using Zoom for instructional purposes, including training opportunities, how to set up your classes and information about connecting to Online Learning Center’s Open Office Hours for Faculty. 

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